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Offik album sales quantities are reflected in the charts above.
Product Information
Album Specifications
Shipping Policy
<앨범 사양>
-총 1종
-아웃박스: 1종 / W96 X H130 X T34 (mm)
-키트: 1종 / W60 X H60 X T13 (mm)
-볼체인: 1종 / W160 (mm)
-타이틀&크레딧 카드: 1종 / W89 X H122 (mm)
-엽서: 1종 / W122 X H89 (mm)
-포토카드: 16종 / W85 X H119 (mm)
-셀카 포토카드: 2종 / W55 X H85 (mm)
Album Specifications
- Product name
- Dokyeom X Seungkwan 1st Mini Album 'Soyagok' KiT Ver.
- Country of Origin
- Korea
- Manufacturing/Import
- YG PLUS Co., Ltd.
- Quality Assurance Standards
- In accordance with relevant laws and consumer dispute resolution regulations
- Certification and licensing by law
- Not applicable
- A/S Completely area and phone number
- Opik Customer Center / 02-6204-2631
Shipping / Exchange / Return Notice
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
- ※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
- 1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
- 2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
- 3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
