Offik album sales quantities are reflected in the charts above.
Product Information
Album Specifications
Shipping Policy

<상세정보>
1. 패키지 / 93*84*44mm
2. 멜로디 박스 / 90*90mm / 1종
(NMIXX의 세레나데 / 6종 중 랜덤 1종)
3. QR 카드 / 55*85mm / 1종
4. 포토 카드 세트 / 55*85mm / 6종
5. 증명사진 세트 / 30*40mm / 6종
6. 디지털 콘텐츠
7. 유저 가이드 / 55*85mm
※ 본 음반에 포함된 랜덤 구성품은 동일한 확률로 구성되어 있습니다
Album Specifications
- Product Name
- NMIXX Heavy Serenade (Melody Box Ver.)
- Country of manufacture
- Korea
- Manufacturing/Import
- Dreamus Company Co., Ltd.
- Quality Assurance Standards
- Subject to relevant laws and consumer dispute resolution regulations
- Certification and authorization requirements under the law
- Not applicable
- A/S Complete area and phone number
- OPIC Customer Center / 02-6204-2631
Shipping / Exchange / Return Notice
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
- ※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
- 1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
- 2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
- 3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.

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