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■ 상품 소개 / Album Specifications
· 에코젠 슬리브 케이스: 62*90*12mm
· 우체부 베리 키링 (NFC): 50*55mm
· 햄스터 우표 스티커 2종: 55*85mm
· 셀피 메시지 포토카드 4종 중 2종: 55*85mm
· 오피셜 포토카드 5종 1세트: 55*85mm
* 본 음반에 랜덤 구성품이 포함된 경우, 랜덤 구성품은 동일한 확률로 구성되어 있습니다.
■ 앨범 소개 / Album Description
VARI 1st SINGLE Dear (NEMO ALBUM)
수많은 시간을 지나 지금의 내가 되기까지의 모든 과정에서
운이 좋게도 나는 주변 사람들의 도움을 참 많이 받았다.
힘들어하던 나를 지켜보는게 어쩌면 더 고통스러웠을텐데도
묵묵히 내 옆을 지켜준 모든 사람들에게
여러 핑계를 만들어대며 전하지 못한 마음을
내가 생각하는 가장 솔직한 방식으로 표현해보려한다.
■ 소비자 유의 사항 / Customer Notice
* 개봉 전 소비자 과실로 파손된 제품 및 개봉된 제품은 교환 및 환불 대상이 아닙니다.
* 포토카드 및 제품의 미세한 스크래치는 교환 및 환불 대상이 아니며, 심한 파손의 경우 보유 재고에 한하여 교환해 드립니다. 재고가 소진된 경우 교환이 불가하며 환불해 드립니다.
* 제품 관련 CS는 cs@nemoz.io 로 보내주시기 바랍니다.
Album Specifications
- Product Name
- VARI 1st Single Album Dear (NEMO ALBUM)
- Country of manufacture
- Korea
- Manufacturing/Import
- Nemoz Lab
- Quality Assurance Standards
- Subject to relevant laws and consumer dispute resolution regulations
- Certification and authorization requirements under the law
- Not applicable
- A/S Complete area and phone number
- OPIC Customer Center / 02-6204-2631
Shipping / Exchange / Return Notice
1. Order cancellation
- Cancellation cannot be made after 12:00p.m. on the next day of the order date, though the shipment hasn’t begun.
- If the product hasn’t shipped yet, the cancellation can be made before 12:00p.m. on the next day of order date through email.
- When ordering through deposit, order cancellation before payment is done if payment isn’t made within 3 days.
- If cancellation is received/approved after shipping due to private reasons, then you must pay for round-trip delivery rate to your location.
2. Exchange/Refund
- Exchange/refund request can be registered through email within 7 days after delivery.
- The round-trip shipping rate is charged to the customer for exchange/refund due to customer’s private reasons.
- If refund is approved after request, then we will guide you in regard to the refund charge and round-trip delivery fees.
- If the product is different from our description/advertisement on the page, or you are eligible for exchange/refund due to product malfunction or wrong delivery, then the shipping rate for refund/exchange will be paid by our company.
- ※ Other policies regarding exchange/refund will follow the Terms of Agreement & Usage.
3. Cases when refund is not possible
- When there is no product failure/wrong delivery
- When no description is offered for reasons for refund
- When seal/tag of the product has been removed
- When the product is used or laundered at least once
- When the product is damaged/changed due to reason attributable to customer
- When product packaging (bag/case) is lost
- When the refund date has passed
- When the product or its packaging is damaged
4. Delivery Information
- 1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included).
- 2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
- 3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
