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FAQ
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No. |
Category | Content |
Name |
Date |
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3
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Orders & Cancellations
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대표운영자
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2025-10-01 |
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How do I leave a product inquiry?
You can submit an inquiry and receive a response by clicking [Contact Us] at the bottom of the main page. After logging in, you can check your inquiry in [My Page - Product Inquiry History]. |
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2
|
Orders & Cancellations
|
대표운영자
|
2025-10-01 |
|
|
Can I just order a pre-order item?
Yes. Pre-order items will be shipped sequentially after release. Some products, such as albums, DVDs, and MDs, may be available for purchase for a certain period of time before release to ensure adequate quantities are available and produced. offik strives to provide differentiated service for pre-orders. (However, products ordered alongside pre-order items will be shipped together after the pre-order items are released.) |
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1
|
Orders & Cancellations
|
대표운영자
|
2025-10-01 |
|
|
How do I check shipping information?
After logging in, you can check detailed information by clicking [My Page - Order History] in the upper right corner.
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